ICE-EFT register therapeut en supervisor

Terms and Conditions

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Praktijk Corien

General terms and conditions 2023/1

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The general terms and conditions of practice Corien are no exception to common general terms and conditions and are therefore formulated in a fairly one-sided and black-and-white manner. In the event of a complaint or conflict, Corien Boers assumes that everyone accepts his or her own responsibility and acts from the point of view of respecting the sustainability of the relationships.

Start of the conversations

The first appointment is always an introductory conversation which lasts 30 minutes. The actual treatment will not start in this conversation. This conversation includes an introduction, an analysis of the experienced problems and an inventory of both parties whether the treatment will be started. The costs of this conversation are € 50,-.

Therapy agreement

    1. If all parties involved, agree to enter into the treatment, a therapy

        agreement will be concluded with the client.

    2. This therapy agreement will be confirmed by the signature of all clients

         involved.

    3. In this therapy agreement it is stated that you agree with the following 

        points:

Reporting on treatment

    1. Corien Boers reports per session on the content and progress of the therapy.

        This report is carefully kept by Corien Boers and is not available for

        inspection by third parties.

    2. Clients have the right to inspect the file, in accordance with the WGBO

         (Medical Treatment Agreement Act).

    3. Corien Boers does not report to third parties under any circumstances, not

        during and not after the treatment. Not even at the request of clients

        themselves.

    4. The report will be written down in a notebook, which has doubly protected

        passwords.

    5. Due to legal regulations, the report must be kept for a period of 20 years after

        the conversations have ended. Because of to the small scale of the practice,

        storage space and possibilities, Corien Boers reserves the right to keep the

        data for a period of 7 years. Unless the client requests an extension of storage

        or earlier destruction.

        This request will be continued through an amendment to this agreement.

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Consultation with third parties

    1. In order to guarantee the quality of the treatments, Corien Boers participates,

        among other things, in intervision and supervision. Parts of treatments can be

       discussed here. However, when describing the situation, Corien Boers will only

       use first names and will under no circumstances mention last names. 

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       Colleagues who participate in the intervision and/or supervision are, like

       Corien Boers, bound by a professional code and therefore have a duty of

       confidentiality, just like Corien Boers.

    2. In the event of a situation that threatens the health and/or well-being of the

        client and/or others, Corien Boers may choose to consult with third parties.

        The client's prior written consent is requested for this, unless the health and/or

        safety of the client and/or others seems to be at stake in such an acute way 

        that the situation necessitates consultation without this prior consent. Corien

        Boers invokes her responsibility for identifying, discussing and acting

        accordingly.

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Recordings

    1. It is possible that Corien Boers asks clients for their permission to make an

        audiovisual recording for the purpose of intervision and/or supervision with

       colleagues. Due to the content, the visual material is the 

       property of the client, but the client gives Corien Boers permission to borrow it

       for the relevant intervision and/or supervision. 

    2. In some cases, Corien Boers may ask clients to use (parts of) their recordings

        for lectures, information or training to/from third parties. These recordings

       remain the property of Corien Boers, as a therapist, and will never be loaned or

        published. These recordings will not be destroyed after treatment 

        has ended.The recordings are not made for treatment, diagnosis or prognosis

        and are not part of the clinical reporting. No copies will be made and

        recordings will not be passed on to third parties. If you give permission for the

        making and use of recordings for training purposes, a separate permission

        form will be signed.

   3. Clients have the right not to give this consent or to withdraw previously given

       consent at any time. In the latter case, the recordings already made, will be

       destroyed. This will not affect the treatment in any way.

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Duration of the conversations

    1. Couple conversations lasts 75 minutes, and and individual session lasts 60                minutes unless a different duration has been agreed in advance.

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Cost of the treatment

1. The cost of a conversation is €130.00 per hour. The costs are calculated over

        the direct contact time. The preparation time and the time for reporting are              not included and no costs will be charged for this.

   2.  Between sessions, you may contact me by telephone. These calls are limited t

       to a maximum of 10 minutes. The cost for such telephone consultations is

       €25.00

Storage of Personal Data

1. Address and billing details are stored for a period of 7 years, in accordance with fiscal regulations. These data are stored digitally and are secured in line with current professional standards. After this 7-year period, all such data will be deleted in accordance with the applicable guidelines.

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Professional Codes & Complaints Procedure

1. Corien Boers adheres to the professional codes of conduct of the Dutch Association for Relationship and Family Therapy (NVRG). For more information, please visit:
   www.nvrg.nl/competenties-en-beroepscode

2. Praktijk Corien Boers is affiliated with an independent complaints committee in accordance with the Wkkgz (Dutch Healthcare Quality, Complaints and Disputes Act).

3. If a situation arises in which there is dissatisfaction regarding, for example, the treatment and/or invoicing, or if there is any lack of clarity about other relevant matters, you are encouraged to first contact Corien Boers, with the intention of reaching a mutual understanding together.

4. If this does not lead to a satisfactory resolution, you may contact the complaints and disputes committee via: https://erisietsmisgegaan.nl/

5. Via the following link you can download a complaints form:
   https://erisietsmisgegaan.nl/klachtenregeling/#fase2

Data retention

1. Address and invoice data are stored for a period of 7 years due to tax rules. This data is stored digitally and is secured in line with the law agreements. After 7 years, all this data will be deleted in accordance with the applicable guidelines.                                           

Professional codes & complaints procedure

1.   Corien Boers adheres to the professional codes of conduct of the Dutch

         Association for Relationship and Family Therapy (NVRG).

        For more information, please visit: www.nvrg.nl

    2. Praktijk Corien Boers is affiliated with an independent complaints committee            in accordance with the Wkkgz (Dutch Healthcare Quality,  Complaints and

        Disputes Act). If a situation arises in which there is dissatisfaction regarding, for

        example, the treatment and/or invoicing, or if there is any lack of clarity about

        other relevant matters, you are encouraged to first contact Corien Boers, with

        the intention of reaching a mutual understanding together.

       If this does not lead to a satisfactory resolution, you may contact the

        complaints and disputes committee via:
       https://erisietsmisgegaan.nl/

Payment

    1. Payment is made by sending an invoice by email. At the start of treatment,

       clients sign agreement via the treatment agreement for the monthly transfer of

       the amount owed by them.

    2. Payment must be made within 30 days after sending the invoice

    3. If payment is not made on time, a free payment reminder will follow for

        payment within seven days. For each subsequent payment reminder, with a

        payment term of five days, € 33.00 will be charged per reminder. These

       amounts are cumulative.

    4. Payment is made according to services rendered and not according to results.

Cancellation

    1. No cancellation costs apply up to 48 hours before the start of the

       conversation. If an appointment is canceled within 48 hours before the start of

       the meeting, 100% will be charged. The above applies to  

       working days. Weekend and public holidays are not included. The reason for

       cancellation (including force majeure) does not play a role in the cancellation

       policy.

Stopping the treatment

    1. Everyone involved is free to stop the treatment and follow-up conversations at

        any time. If Corien Boers initiates the ending of the treatment, she will inform

        the clients concerned of the reasons.

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​         If you have any questions about these conditions, please email; Administratie@praktijkcorien.nl